Due to the perishable nature of dairy products, we have specific return guidelines to ensure food safety and quality.
Return Window
Returns must be initiated within 24 hours of delivery. For perishable products like milk, the return window is 4 hours from delivery time.
Return Process
1
Report the Issue
Contact customer support via app, website, or phone
2
Provide Evidence
Share clear photos of the product and packaging
3
Schedule Pickup
Our delivery partner will collect the product (if required)
4
Get Resolution
Receive replacement or refund as per your preference
Conditions for Return
- • Product must be in original packaging
- • Seals should not be broken (except for quality verification)
- • Product should be stored as per recommended conditions
- • Return request must include valid order details
Replacement vs Refund
You can choose between a replacement product (delivered in the next available slot) or a full refund. For subscription orders, credits will be added to your next billing cycle.
Need Help?
For return assistance, contact us at [email protected] or call +91 98765 43210. We're here to ensure your satisfaction.