Farm Fresh Goodness
Find answers to common questions about our products and services
You can place an order through our website or mobile app. Browse our products, add items to cart, and checkout. We also accept orders via phone at +91 98765 43210.
Morning deliveries: 5 AM - 8 AM. Evening deliveries: 4 PM - 7 PM. Choose your preferred slot during checkout.
We currently deliver to all major cities including Mumbai, Delhi, Bangalore, Pune, Hyderabad, Chennai, and their surrounding areas.
Yes, the minimum order value is ₹200 for free delivery. Orders below ₹200 incur a delivery fee of ₹30.
Yes, all our products are made from pure, organic milk sourced from our own farms where cows are fed organic fodder.
Our products are made fresh daily. Milk is processed and delivered within 12 hours of collection from farms.
No, we don't use any preservatives or artificial additives in our products. That's our promise of purity.
Choose a subscription plan (daily, alternate day, or weekly), select your products, and we'll deliver automatically. Pause or modify anytime.
Yes, you can pause your subscription anytime from your account dashboard. Notify us at least 12 hours before your next delivery.
Yes! Subscribers enjoy 5-10% off on all products plus priority delivery and exclusive offers.
We accept all major credit/debit cards, UPI, net banking, and cash on delivery (COD).
Contact us within 24 hours with photos of damaged/spoiled products. Refunds are processed within 3-5 business days.
Yes! You can add money to your Samarth Milk & Milk Products wallet for faster checkout. Cashback and referral rewards are also credited here.